On the users phone Dial 6000* to access the voicemail settings and record your greetingHiding an outbound number
You can hide the outbound number from within the Portal Navigate to Users then Service...How can I resend/Preview my users welcome emails?
Select one or more user profiles. From the More menu, click Resend/Preview Welcome Email.How do I add a user group?
Groups are typically company departments such as Support, Sales, Marketing. Organize staff into...How do I import my corporate directory?
Our support engineers would action this for you from a supplied excel template Please email any...How do I record a main office voicemail and designate access to it?
Set up a general mailbox for a specific purpose, for example directing calls to voicemail at...How do I reset my Users passcode?
Select one or more user profiles. From the More menu, click Reset Passcode. Reset Passcode...How do I send Voicemail to email?
You can send voicemail to email from within the Portal Important – Ensure the user has a correct...How do I set a generic answerphone message for all users?
First, set up a general mailbox as above, this can have a seperate greeting from your primary...How do I set up Music On Hold?
Provides callers with music or information while they are waiting for a call to be completed. Pre...How do I setup Business Hours?
Set the hours when your business is open and closed. For example, use the Day setting for the...How do I show inbound caller names?
Our support engineers would action this for your from a supplied excel template Please email any...How to delete a group
When you no longer need a group, you can remove it from the system. To delete a Group:...How to modify a group
When you need to add or update group members or settings, click the appropriate tabs on the menu...What is a Call Flow?
Allows you to set up how incoming calls to your company’s main number are handled at different...What is a ring pattern?
Ring All Rings all available members at the same time. Terminal Ring Ring the first available...What is a voice mailbox type?
A voice mail box type is a mailbox that serves a specific function. Extension Transfers...What is an Auto attendant?
A feature that allows you to set up a menu structure that provides callers with self-service...What type of groups can I have?
Hunt Group A list of users, that would be called individually Paging Group Page through...Where do I find the handset manuals?
All manuals and quick reference guides can be downloaded from the download section within this...